Important Golfing Extras

Please read the following information, as it will help ensure that your expectations are met and that our commitment to you is within our control.

Tee Times

We will do everything possible to confirm your requested tee times, however golf courses do reserve the right to alter preferred tee times. If for any reason your tee times should not be available, as part of our service we will offer you the nearest possible alternative. Tee times are based on playing in four-balls and therefore you may be paired up with other golfers on the day. Resort courses may, from time to time, be very busy in the high season and you should expect around 4,5 hour round as a reasonable pace of play although this can be slower in extremely busy times. We cannot be held responsible for slow play on a golf course.

Playing Conditions

Although the standard of golf courses is inspected on a regular basis, their actual playing condition may vary from time to time. Course maintenance such as aerating greens, improving drainage will happen from time to time and often will be scheduled at such short notice, depending on weather, which means that we are not always made aware of when this will occur. Equally, in particularly dry spells, when there are water bans in place, fairways and greens may be burnt and not in the best of playing conditions. Events such as these are out of our control and we cannot be held responsible for the condition of the course during your break.

Handicap Certificates

Some golf courses may require handicap certificates before accepting visitors, which we will endeavour to advise you of at the time of booking and by stating on your booking confirmation. Whilst a certificate of playing ability is not essential on all courses, the appropriate golfing etiquette and knowledge of golfing rules is expected and each golf course reserves the right to refuse access if it is judged that individuals do not display the required etiquette and/or knowledge. We cannot be held responsible in these circumstances.

Dress Code

Appropriate dress and footwear should be worn at all times on the course and in the clubhouse (as per the information included in your confirmation). We cannot accept any responsibility for any ruling by the golf course if you or any of your group is unable to play due to inappropriate attire.

Behaviour

When you book with us, you accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss must be paid direct at the time to the hotel or golf course. If you fail to do so, you will be responsible for meeting any claims subsequently made against us (together with our own and the other party's full legal costs) as a result of your actions.

We expect all clients to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you or any member of your party behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to property, we or the supplier in question are entitled, without prior notice, to terminate the break of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the hotel or other service. We nor the supplier will have any further responsibility toward such person(s) including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.

Inclement Weather Policy

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